Privacy Policy | Zoom Cabs Nashik
Zoom Cabs (“we,” “us,” “our”) respects your privacy. This policy explains what information we collect when you use our website or book our services, how we use it, and your rights regarding that information.
Information We Collect:
When you book a cab or contact us, we may collect:
- Your name and phone number
- Pickup and drop locations
- Travel date, time, and vehicle preference
- Communication history via WhatsApp, call, or website enquiry form
- Basic website usage data (if analytics tools like Google Analytics are used)
How We Use Your Information
We use the information you provide to:
- Confirm and coordinate your booking
- Share necessary trip details (such as pickup location and contact number) with the assigned driver-partner, solely for the purpose of completing your trip
- Send booking confirmations, trip updates, or (with your consent) follow-up messages such as review requests
- Improve our services and respond to enquiries or complaints
Sharing of Information:
We do not sell your personal information. We share only the minimum necessary trip details (such as your name, phone number, and pickup/drop location) with the driver-partner assigned to your trip, so the trip can be completed. We do not share your information with unrelated third parties for marketing purposes without your consent.
Data Retention:
We retain booking and contact information for as long as necessary to provide our services, maintain business records, and comply with applicable legal requirements.
Your Rights:
You may request to review, correct, or request deletion of your personal information held by us, subject to any legal or operational requirement to retain certain records. Contact us using the details below to make such a request.
Cookies & Website Analytics:
If this website uses cookies or analytics tools (such as Google Analytics), they help us understand website usage and improve user experience. You can control cookie preferences through your browser settings.
Changes to This Policy:
We may update this Privacy Policy from time to time. The “last updated” date at the top of this page will reflect the most recent revision.